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Payment Service Providers Shift to Fintech, 95% Report Banking Restrictions

Wednesday, 09/10/2024 | 14:47 GMT by Jared Kirui

  • A report by fintech firm Neo indicates that 75% of PSPs are exploring fintech solutions as alternatives to traditional banks.
  • More firms face account closures, with the majority relying on fewer banking partners.

Fintech

Payment Service Providers (PSPs) are facing significant challenges in their relationships with traditional banks. A recent report by fintech firm Neo highlighted that 95% of PSPs have had their banking accounts closed or restricted, often with little to no explanation.

As these providers grapple with limited banking options, many are turning their attention to fintech solutions, signaling a potential transformation in the industry.

Banking for PSPs

The report presented the findings of a survey involving 100 C-suite executives at European PSPs. A concerning 71% of these professionals noted that their accounts were closed without transparency from their banking partners. This lack of clarity adds a layer of complexity to an already precarious situation.

Source: Neo

Relying on a small number of banking partners is a risky strategy for many PSPs. Approximately 69% of respondents indicated they depend on three or fewer banks, which heightens their vulnerability. If a safeguarding bank fails, as seen during the 2023 banking crisis, the repercussions could be severe for those with limited banking options.

Compounding these issues, only 2% of PSPs reported successfully opening a traditional bank account in less than six months. The average wait time extends to nearly a year, leaving many PSPs frustrated and seeking alternative solutions.

As a result, over one-third (39%) of PSPs have formed partnerships with one to three Electronic Money Institutions (EMIs) or other PSPs. Nearly half (48%) maintain relationships with four to five EMIs, emphasizing a growing trend toward diversifying banking partnerships.

Source: Neo

The report identifies several pain points PSPs encounter when dealing with traditional banks. 44% of respondents are plagued by lengthy onboarding processes, while 29% cited incompatibility with crypto exchanges. Additionally, 25% reported the risk of account closures as a significant concern, alongside challenges stemming from outdated banking technologies.

Challenges in Traditional Banking

The difficulties extend to cross-border payments, where 31% of PSPs highlighted limited banking platform capabilities, particularly in real-time processing and multi-currency handling. The discrepancies between regional issues are notable; for example, reconciliation of flows emerged as a top concern in the UK, while limitations in banking platforms troubled many in Italy and France.

In light of these challenges, PSPs are increasingly integrating EMI and PSP solutions into their operations. On average, firms have three EMI/PSPs within their banking ecosystem.

Source: Neo

A significant 75% of PSPs are actively exploring fintech solutions as potential replacements for traditional banks. This trend is particularly pronounced in regions like the UK, where 86% of PSPs are looking to fintech partners for improved service delivery.

When selecting a fintech partner, PSPs prioritize several key factors. The security of funds tops the list at 31%. Speedy onboarding (26%) and low, transparent fees (26%) also play crucial roles in decision-making.

Payment Service Providers (PSPs) are facing significant challenges in their relationships with traditional banks. A recent report by fintech firm Neo highlighted that 95% of PSPs have had their banking accounts closed or restricted, often with little to no explanation.

As these providers grapple with limited banking options, many are turning their attention to fintech solutions, signaling a potential transformation in the industry.

Banking for PSPs

The report presented the findings of a survey involving 100 C-suite executives at European PSPs. A concerning 71% of these professionals noted that their accounts were closed without transparency from their banking partners. This lack of clarity adds a layer of complexity to an already precarious situation.

Source: Neo

Relying on a small number of banking partners is a risky strategy for many PSPs. Approximately 69% of respondents indicated they depend on three or fewer banks, which heightens their vulnerability. If a safeguarding bank fails, as seen during the 2023 banking crisis, the repercussions could be severe for those with limited banking options.

Compounding these issues, only 2% of PSPs reported successfully opening a traditional bank account in less than six months. The average wait time extends to nearly a year, leaving many PSPs frustrated and seeking alternative solutions.

As a result, over one-third (39%) of PSPs have formed partnerships with one to three Electronic Money Institutions (EMIs) or other PSPs. Nearly half (48%) maintain relationships with four to five EMIs, emphasizing a growing trend toward diversifying banking partnerships.

Source: Neo

The report identifies several pain points PSPs encounter when dealing with traditional banks. 44% of respondents are plagued by lengthy onboarding processes, while 29% cited incompatibility with crypto exchanges. Additionally, 25% reported the risk of account closures as a significant concern, alongside challenges stemming from outdated banking technologies.

Challenges in Traditional Banking

The difficulties extend to cross-border payments, where 31% of PSPs highlighted limited banking platform capabilities, particularly in real-time processing and multi-currency handling. The discrepancies between regional issues are notable; for example, reconciliation of flows emerged as a top concern in the UK, while limitations in banking platforms troubled many in Italy and France.

In light of these challenges, PSPs are increasingly integrating EMI and PSP solutions into their operations. On average, firms have three EMI/PSPs within their banking ecosystem.

Source: Neo

A significant 75% of PSPs are actively exploring fintech solutions as potential replacements for traditional banks. This trend is particularly pronounced in regions like the UK, where 86% of PSPs are looking to fintech partners for improved service delivery.

When selecting a fintech partner, PSPs prioritize several key factors. The security of funds tops the list at 31%. Speedy onboarding (26%) and low, transparent fees (26%) also play crucial roles in decision-making.

Jared Kirui

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Jared is an experienced financial journalist passionate about all things forex and CFDs.

  • 1295 Articles
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